Everyone who is quality, should pay attention to quality management work, don’t let the “hands” role miss you. Looking back on 20 years of quality management work, the most sad thing is to act as a “hands-on”. aerospace machine shops
1. What is the “hands” role?
Definition of “hands-on”: A person who serves a person or force and uses violence against others. The thug is also a post title in ancient times. It is similar to the executioner, the executive who performs some kind of punishment. Unlike the executioner, the thug is often not a “death officer” but only responsible for ordinary punishment.
The “hands-on” role in quality management is usually to directly notify other employees of the penalty violations, or to correct the employee’s wrong actions through punishment.
2. How does the “hands” role form? aerospace machine shops
First, the responsibilities are unclear and the division of labor is not clear. Quality accidents occurred in production, production and quality blamed each other, shirking responsibility, and finally reached such a resolution, the quality department is responsible for product quality, and the quality accident is the responsibility of the quality management department. In order not to have a quality accident, the quality management department in the entire production process, in addition to the role of “doctors and judges”, to a greater degree of work to correct employee behavior, in order to standardize the operation of employees, the quality management department must Penalties are imposed on employees who violate the requirements of the party, thus forming a “hands-on” role.
Second, the company’s positioning of the quality department is low, and quality management is not emphasized. It is considered that the quality work is good, and most of the quality management personnel are newly graduated students. They have no work experience and the salary is lower than the production management personnel of the same level. Production management personnel are composed of people with many years of work experience. Therefore, graduates can not play the role of “doctors and judges” in a short period of time, and it is easy to become a “hands”. aerospace machine shops
3. My opinion on the “hands” role
Looking back on past quality management work, it will take 5 years to become a “doctor and judge” role. The role of “hands” is always being done. In order to play this role, there are countless racks with frontline workers, red face countless times, and occasional snoring. Since the quality management department has no decision on the employees’ wages and employment, the punishment has no substantive effect. The frontline employees do not raise their awareness of the quality of the products because of the punishment. In order to increase the output, the work is still cut corners and the quality is possible. The evaluation of the management department is “except for the penalty, nothing else.” It can be heard from this sentence that employees are eager to hope that the quality management department can solve the abnormal problems in the production process. aerospace machine shops
4. Future expectations
It is hoped that the quality supervision work in the production process will be the responsibility of the production department, and that it is responsible for its own work. The quality process and quality improvement are the responsibility of the Quality Management Department. Give full play to the strengths of various departments, reduce conflicts, and jointly improve product quality. aerospace machine shops